Course description

This course provides step-by-step guide on using the Efeedor Patient Feedback Management Software. Participants will learn how to collect patient feedback through digital channels, review and take timely action on negative feedback, monitor service recovery activities, and analyze patient satisfaction using interactive dashboards and reports. The course is designed to help hospital teams effectively utilize the software to improve patient experience, enhance service quality, and make data-driven decisions.

Lectures

8

Skill level

Beginner

Expiry period

Lifetime

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